F.A.Q.
What types of beauty products do you sell?
At Luxovas, we offer a wide range of high-quality skincare, makeup, and beauty tools designed to enhance your natural beauty.
Are your products cruelty-free?
Yes! We are committed to providing cruelty-free beauty products that are never tested on animals.
How can I track my order?
Once your order is shipped, we will send you a tracking number via email so you can monitor its progress.
What is your return and refund policy?
We offer a 30-day return policy. If you're not satisfied, you can return the product in its original condition for a refund or exchange.
Do you ship internationally?
Yes! We offer worldwide shipping so you can enjoy our beauty products no matter where you are.
How long does shipping take?
Standard Shipping: 7-15 business days
Express Shipping: 5-10 business days
Shipping times may vary depending on location and customs processing.
Can I cancel or modify my order after placing it?
Orders can be canceled or modified within 12 hours of purchase. After that, processing begins, and changes may not be possible.
Are your skincare products suitable for sensitive skin?
Yes! Many of our skincare products are formulated for all skin types, including sensitive skin. Check the product descriptions for details.
How do I contact customer support?
You can reach us anytime at support@luxovas.com, and our team will be happy to assist you.
How Can I Track My Order?
Once you place your order online, you will be able to see the details of the purchase, follow its preparation, and see shipping updates in the My Account area.
Do you offer discounts or promotions?
Yes! We regularly offer exclusive discounts and promotions. Sign up for our newsletter or follow us on social media to stay updated.